Our Story
At Toureg Insurance Limited, we have a game plan that is all about using our deep knowledge of the insurance world and our global connections to cook up creative insurance solutions just for you. We are all about keeping things fresh with new ideas, treating you like royalty with top-notch service, and keeping it all on the up-and-up with our ethical approach. Our goal? Making sure, we stick around for the long haul and keep growing. When you are with Toureg, we have your back, taking on the worries so you can kick back worry-free. We are not just any insurance folks; we are your go-to team, ready to compete hard and serve up the best insurance deals out there.
Our Vision
To be the most reliable insurance brokers both locally and internationally.
Mission Statement
To consistently provide rewarding insurance experience to all our customers and make a difference in the markets that we operate.
Our Customer Promise
- Exceptional Customer Service: through quick responses to clients’ queries and emails, and regular updates on clients’ policy status through digital platforms like email, and WhatsApp
- Continuous Customer Education and Client Advice: we shall continuously convey simplified insurance information to our clients to enable them to make sound decisions. We will offer free advice on the claim process to ensure the claims are paid: promptly and with no disputes. We will educate and advise clients on insurance requirements by holding insurance clinics regularly.
- Flexi-Payment Plans: we negotiate insurance premium installment payments for our clients who may not be able to pay the complete insurance premiums at once.
- Free Risk Assessment: we carry out free risk assessment at our clients’ business premises to highlight exposure areas and mitigate the identified risks.
